Music Operations Manager

Music Operations Manager

Working with the Associate Operations Director and the Chorus and Dance Personnel Manager, manage aspects and issues of the Chorus and Ballet including, but not limited to:  budgets, scheduling, payroll, annual contracts; collective bargaining agreement compliance; as well as other general music-related logistical matters undertaken by the Operations Department.

EDUCATION: Bachelor’s Degree or equivalent, familiarity with choral music and opera repertoire.

EXPERIENCE: Minimum two (2) years experience with management of a chorus or similar performing group


  • Broad knowledge of opera repertoire
  • Ability to use imagination, originality, artistic experience, and talent related to a variety of management functions.
  • Experience in setting business objectives and business planning.
  • Experience as a representative of management in dealings with union matters.
  • Ability to interpret and apply collective bargaining agreements
  • Proficiency in Microsoft Office applications; database skills desirable.
  • Ability to work independently; prioritize tasks; and exercise independent judgment and initiative.
  • Ability to manage multiple, competing priorities successfully.
  • Ability to thrive in a fast-paced, rapidly changing environment.
  • Outstanding interpersonal skills including the ability to interact with all staff in a professional, confidential and tactful manner.
  • Ability to communicate clearly and effectively, both orally and in writing.
  • Must perform the functions of the position in a safe manner.
  • Ability to work some evenings/weekends as necessary.


  • Supervise the Chorus and Dance Personnel Manager and serve as an additional administrative point of contact for Chorus and Dancer personnel.
  • Plan, implement, and manage all Chorus and Dancer budget details including:
    • Provide long range budget planning for Chorus,Dancers, and related budget centers, including children’s choruses.
    • Coordinate with Finance and Information Services departments on implementation and conversion to upgraded payroll system.
    • Supervise the processing of weekly payroll in accordance with SFO and union guidelines.  This includes the effective operation of payroll systems when the Chorus and Dancer Personnel Manager is absent.
    • Preparing monthly insurance invoicing and reimbursements, as needed.
    • Participate in financial research projects, as needed.
  • Participate in and planning, implementation, and management of short and long-range scheduling:
    • Work closely with Operations leadership on schedule planning for mainstage productions and ancillary programs, bearing the terms of the collective bargaining agreement in mind.
    • Liaise with Chorus Director, Dance Master, Costume/Wig Departments, and Rehearsal Department to gather and vet schedule information.
      Create Chorus and Dancer schedules and supporting materials for communication with AGMA representatives.
    • Create Chorus and Dancer schedules and supporting materials for communication with AGMA representatives.
    • Attend Weekly scheduling meetings with Rehearsal, Production, and Artistic Departments.
    • Create, print, and distribute/post master, bi-weekly, and daily Chorus and Dancer schedules as needed.
  • Plan, implement, and manage the process for engagement letters and contracts for Choristers and Dancers.
  • Plan, implement, and manage the processes for Chorus and Dancer personnel on Tenure Track.
  • Plan, implement, and manage the Chorus and Dancer Coaching and Career Transition Programs, in accordance with the collective bargaining agreement.
  • With Artistic Department and Chorus and Dance Personnel Manager, plan, coordinate, and execute Chorus and Dancer auditions.
  • In consultation with Chorus Master and Chorus and Dance Personnel Manager, participate in the planning and management of Chorus hearings.
  • Manage and implement Chorus’ special bit roles for mainstage productions and ancillary programming.
  • Assist in interpretation of AGMA & AFM collective bargaining agreements, as needed, and help ensure compliance with CBA guidelines.
  • Coordinate and create/process minutes for AGMA Joint Committee meetings.
  • Participate in the Emergency Evacuation Program, and assist in maintaining safety for Choristers and Dancers by implementing safety protocols when needed.
  • Plan and manage the procurement and maintenance of Chorus scores and libretti:
    • Coordinate editions and sourcing with Orchestra Library and Artistic Department.
    • Assist with preparation of special role music.
    • Prepare score reviews for AGMA.
  • Provide coverage at Chorus services.
  • Plan, manage, and implement contracts and payments for children’s choruses.
  • Coordinate certain Orchestra-related logistics:
    • Creation of banda schedules
    • Instrument purchases, maintenance, and insurance
  • Assist in the planning, coordination, and execution of certain ancillary events involving the Chorus, Dancers, and/or Orchestra, as assigned.
  • Draft/edit updated versions of certain collective bargaining agreements


  • General Operations Department administrative support
  • Perform other job-related duties as assigned. 


E-mail required job application, cover letter and résumé with salary requirements directly to or fax to (415) 634-0203.  No phone calls please. San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.


Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.


Men's Cutter/Draper
Payroll Administrator